Shipping Policy for Orea Botanica
At Orea Botanica, we aim to get your ritual essentials to you quickly, safely, and reliably. Please read our shipping details carefully to understand delivery timelines and conditions.
1. Order Processing
Orders are processed within 1-3 business days after payment confirmation. You will receive an email confirmation once your order has been shipped, including tracking information if applicable.
2. Shipping Methods & Timeframes
- Standard Shipping: 5-10 business days (US domestic)
- Expedited Shipping: 2-5 business days (US domestic)
- International Shipping: 10-20 business days (varies by country)
Delivery times are estimated and may vary due to carrier delays, customs clearance, or unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, promotional free shipping may be offered; terms will be indicated on our website.
4. Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update on the carrier’s website.
5. Delivery Issues
If your package is lost, stolen, or delayed, please contact us at:
- Email: contact@oreabotanica.com
- Phone: +1 609 332 9654
We will assist you in resolving the issue, but please note that once a package is in the carrier’s possession, delivery times are outside of our direct control.
6. Address Accuracy
It is your responsibility to provide accurate shipping information. Orea Botanica is not liable for delays or non-delivery resulting from incorrect or incomplete addresses.
7. Shipping Restrictions
We currently ship to most countries, but certain regions may be restricted due to customs, import regulations, or logistical limitations. Please contact us if you are unsure about shipping availability.
8. Contact Us
For questions about shipping, please reach out to:
- Email: contact@oreabotanica.com
- Phone: +1 609 332 9654